The Ministry of Civil Aviation has requested that Air India Express provide a report on flight cancellations and has instructed them to swiftly address any concerns that may arise. During the summer schedule that began in the final week of March, the airline, which is in the process of combining AIX Connect (previously AirAsia India) with itself, will fly 360 daily flights.
Many flights were delayed and more than 80 flights were canceled by Air India Express after some staff members reported unwell, citing “mismanagement.” Ghulam Nabi Azad, the former minister of civil aviation, was one of the numerous passengers who were left in limbo by the mass sick leave.
“Passengers should be notified in the morning if the flight is canceled, as thousands of people are suffering needlessly.” Air India (sic) ought to be closed once more. After his flight was interrupted, the former union minister remarked, “Air India’s culture and foundation is weak, and they will not change.”
The Ministry of Civil Aviation has requested that Air India Express provide a report on flight cancellations and has instructed them to swiftly address any concerns that may arise. They have also been instructed to guarantee passenger amenities in accordance with DGCA guidelines.
During the summer schedule that began in the final week of March, the airline, which is in the process of combining AIX Connect (previously AirAsia India) with itself, will fly 360 daily flights. An Air India Express representative expressed regret for the interruptions caused by the flights and stated that the company is interacting with the cabin staff to find out why they reported unwell. A portion of the low-cost carrier’s cabin staff has been harboring dissatisfaction for a while now, especially since the merger process began.
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The delays are the most recent blow to India’s aviation industry; in April, Vistara Airlines, a subsidiary of the Tata Group, had to reduce daily flights by 25–30 due to a pilot shortage. In 2022, the software giant Tata Group stated that Air India and Vistara will combine, while Air India Express would join with Air Asia.
